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    Front of House Manager – Hyde Park

    Location: Department: Date posted: Applications by:
    London Front Office 01 Jul 2021 31 Jul 2021

    Hello there,

    If you’re looking at our ad for Front of House Manager you’d probably like to spread your wings and do something a little bit different.

    At NATIVE, we operate great serviced apartments, apart-hotels and long-term residential lettings across UK. And we do it differently. We craft spaces that reflect the history of the building and the spirit of the neighbourhood. We’re not corporate, we’re friendly and great to work with. We take guest experience really seriously…but we’d never say “Sir” or “Madam”. We’re as far from cookie-cutter as you can imagine.

    Right now, we’re on a quest to find an outstanding Front of House Manager to join our busy Operations team. You’ll be looking after our beautiful property located on the door step of Hyde Park.

    Every day is different. You’ll be responsible for ensuring that all guest are welcomed and provide outstanding guest experience, you will be deputising the General Manager. You will be passionate about what you do and have a great eye for detail, ensuring every guest that stays is wowed on arrival to their room along with during.

    If you want to be our next Native, you’ll probably:

    • Have worked at a senior front office managerial level within the hospitality sector for at least three years
    • Be proficient using PMS software and Microsoft Office
    • Be an enthusiastic, reliable & confident individual with a desire to learn and excel.
    • Have exceptional people management skills, leading your team to success.
    • Be a great communicator
    • Be forward thinking and excited about promoting new ideas.

    You’ll probably be someone who’s a pretty good fit for one of our core values – We’ll Delight You:

    • Warm & welcoming
    • Building real rapport
    • Authentically expressive
    • Always empathetic
    • Making it memorable
    • Going the extra mile

    If you’re as passionate as we are about providing exceptional service we’d love to hear from you!

    As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us;

    • 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester.
    • Friends & Family discount on Native stays.
    • Cycle to work scheme.
    • Perkbox staff discount & rewards platform.

    If you’re as passionate as we are about providing exceptional service we’d love to hear from you!

    Contract Type:  37.5 hours per week, 5 days out of 7; Mon – Sun

    Salary: Up to £25,500 per annum.

    Start Date: July 2021

     

    Apply Now.

    Files must be in .doc or .pdf format and under 2mb in size.
    Hi there, we’re Native.

    We don’t do cookie cutter. Our buildings come in all styles, shapes and sizes.

    Discover the Native Difference
    Hi there, we’re Native.

    We don’t do cookie cutter. Our buildings come in all styles, shapes and sizes.

    Discover the Native Difference