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    Operations Manager – Hyde Park

    Location: Department: Date posted: Applications by:
    London Operations 02 Aug 2021 06 Sep 2021

    Hello there,

    If you’re looking at our ad for Operations Manager you’d probably like to spread your wings and do something a little bit different.

    At NATIVE, we operate great serviced apartments, apart-hotels and long-term residential lettings all across the UK. And we do it differently. We craft spaces that reflect the history of the building and the spirit of the neighbourhood. We’re not corporate, we’re friendly and great to work with. We take guest experience really seriously…but we’d never say “Sir” or “Madam”. We’re as far from cookie-cutter as you can imagine.

    Right now, we’re on a quest to find an exceptional and innovative Operations Manager to join our busy Operations team. You’ll be looking after our beautiful property located on the door step of Hyde Park

    Every day is different. You will be responsible for managing the full operations of the apart-hotel, ensuring the daily smooth running of the building. You will work with the team to develop and implement the operations strategy and implement the Native brand initiatives and service. You will promote team engagement and training, which focuses our services to meet and exceed our guests’ needs and expectations. You will report directly to the General Manager

    If you want to be our next Native, you’ll probably have:

    • Worked in a senior Operations level role with the hospitality industry for at least three years’.
    • Understanding of what it takes to deliver outstanding customer service.
    • A comprehensive understanding of building management.
    • Great organisational skills
    • A bright and clear communication style
    • Pride in what you do
    • Great attention to detail

    You’ll probably be someone who’s a pretty good fit for one of our core values – We’ll Delight You:

    • Warm & welcoming
    • Building real rapport
    • Authentically expressive
    • Always empathetic
    • Making it memorable
    • Going the extra mile

    As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us;

    • 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester.
    • Friends & Family discount on Native stays.
    • Cycle to work scheme.
    • Perkbox staff discount & rewards platform.

    If you are as passionate as we are about service and fabulous buildings we’d love to hear from you!


    Apply Now.

    Files must be in .doc or .pdf format and under 2mb in size.
    Hi there, we’re Native.

    We don’t do cookie cutter. Our buildings come in all styles, shapes and sizes.

    Discover the Native Difference
    Hi there, we’re Native.

    We don’t do cookie cutter. Our buildings come in all styles, shapes and sizes.

    Discover the Native Difference